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Computers for Refugees

Project Framework

The following is an outline of the project framework that will be used to run a successful project from initiation through delivery the final product, the computer center. This project framework consists of 6 phases and provides descriptions of each specific activity and its results within that framework.

The deliverables in each phase have been narrowed down to those relevant to this type of project. Based on the information provided, we are somewhere within Phases 4 in which we focus on delivery and installation of hardware and software.

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Start-Up Planning [Phase 1]

• Project Charter
• Stakeholders List
• Preliminary Requirements
• Project Manager & Core Team Defined
• Communication Plan
• Level 0 Cost & Time Estimates
• Project Plan

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Requirements Analysis [Phase 2]

• Business Requirements
  • Cabling
  • Electrical
  • Connectivity and Setup
  • Hardware and Software
  • LAN/WAN Router
  • Back-Up System
  • Firewall
  • Internet and Email
• Services
  • Network Support
  • Software Support
  • Hardware Support
• Training
• Testing
• Level 2 Cost Estimate and Ongoing Support Costs
• Vendor/Donor Identification
• Legal / Permits / Special Approvals
• Operational Readiness Assessment
• Detailed Project Plan
• Constraints and Assumptions
• Recommended Solutions

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Design [Phase 3]

• Design Specifications
  • Business Process Design
  • Hardware and Software Design
  • Operational Design
  • Training Design
• Revised Project Plan

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Construction [Phase 4]

• Business Process / Procedures Manual
• Training Program / Materials
• Buy/Build Hardware
• Software Installation
• Revised Operational Costs
• Network Solutions
• User Acceptance Testing
  • Processes
  • Systems
  • Network
• Implementation Plan

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Implementation [Phase 5]

• Installed Production Environment
  • Processes
  • Systems
  • Network
  • Email Accounts
• Implemented Operational Environment
  • Facilities
  • Equipment
  • Staff Training
  • Operations Procedures
  • System Access

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Post Implementation [Phase 6]

• System Performance Measurement
• Network Performance Measurement
• Operational Performance Measurement
• Operational Adjustments
• Project Performance Measurement
• Lessons Learned
• Project Closed Out

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